Housing Advisory Service

Housing Advice

The housing advisory service offers service guidance and advice in various situations related to housing and financial problems for the residents of Kiinteistö Oy Taloherttua.

These situations may include, for example, problems with rent payments, threat of eviction, or poor maintenance of the flat. The housing advisor can help the resident consider different ways to resolve difficulties related to housing. The goal is to find ways to ensure that the tenancy can continue. If necessary, the housing advisor will provide referrals to other services.

You can contact the housing advisor regarding various housing-related matters, such as rent payment problems, housing disturbances, neighbour disputes, or other issues related to housing or finances.

The housing advisor may also contact the resident directly, for example, regarding late rent payments. A neighbour or relative can also report their concern regarding a resident. Due to confidentiality and the duty of secrecy, the housing advisor does not discuss anyone’s situation without the permission of the person concerned, but with consent, the housing advisor can contact a third party. In addition, the housing advisor can file a concern notification with social services if, for example, they cannot reach the resident and there is concern about the success of their housing.

Contact

You can contact the housing advisory service by telephone or email; it is also possible to arrange meetings.